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How DEJAPAN works

We bid on and buy items on your behalf, and ship them directly to you!

Here's what to expect next:
  • 01

    1st PaymentPayment for Your
    Order/Bid

  • 02

    Order CompleteYou'll be notified
    once your order
    is processed.

  • 03

    Arrival at WarehouseYour order will be
    inspected and
    stored safely
    at our warehouse.

  • 04

    Packing RequestYou'll combine
    your orders.

  • 05

    Packing CompleteYou’ll be notified
    once your parcel
    has been packed.

  • 06

    2nd PaymentPayment for
    Shipping & Fees

  • 07

    Shipment to YouYour parcel
    is on its way!

Why DEJAPAN?

  • Reason 1 Low Service Fee
    Free Consolidation of Orders

  • Reason 2 Speedy Service
    Quick Communication

  • Reason 3 Friendly Customer Service provided
    by Native English Speakers

DEJAPAN Blog

  • Shipping from Japan: Item Weight, Packing, and Package Size

    Want to buy something from Japan? Of course! It’s so much cheaper to buy from the source. But have you thought about how much international shipping is going to cost? Whether you’ve thought about it or not, international shipping from Japan isn’t exactly cheap. Small, light items may n...

    2026.03.31 Read More
  • Proxy Shopping vs Parcel Forwarding: Which Is Better?

    So, you want something from Japan… Let’s say you’re an anime otaku. With Jujutsu Kaisen’s 3rd season currently airing, tons of new merch is being released for preorder. You checked with your local anime shop, but they aren’t selling that new Gojo Satoru figure that just released last w...

    2026.03.04 Read More
  • What Are Kuji Raffles, and How Can You Get One?

    Wherever you are in the world, you’re probably at least somewhat familiar with raffles. You buy a number of entries (usually tickets), they’re thrown into a box, and a select number of tickets are drawn as the winners. Each ticket has an equal chance of winning a prize, but no...

    2026.02.17 Read More
  • Japanese Chocolate Culture on Valentine’s Day: A Complete Guide

    When you hear “Valentine’s Day,” what comes to mind? A day to give flowers to your partner? Or maybe exchanging gifts with someone special? For me…of course, it’s chocolate!! Yes, in Japan, Valentine’s Day is all about chocolate. And the way people enjoy it keeps evolving e...

    2026.02.03 Read More

Business Hours

April 2026

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PURCHASE TEAM

Every Day 9:00 AM - 6:00 PM (JST) Auction orders are processed 24/7.

Customer Service
& Warehouse TEAM

Monday - Friday 9:00 AM - 6:00 PM (JST) *Japanese national holidays excluded.

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