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How DEJAPAN works

We bid on and buy items on your behalf, and ship them directly to you!

Here's what to expect next:
  • 01

    1st PaymentPayment for Your
    Order/Bid

  • 02

    Order CompleteYou'll be notified
    once your order
    is processed.

  • 03

    Arrival at WarehouseYour order will be
    inspected and
    stored safely
    at our warehouse.

  • 04

    Packing RequestYou'll combine
    your orders.

  • 05

    Packing CompleteYou’ll be notified
    once your parcel
    has been packed.

  • 06

    2nd PaymentPayment for
    Shipping & Fees

  • 07

    Shipment to YouYour parcel
    is on its way!

Why DEJAPAN?

  • Reason 1 Low Service Fee
    Free Consolidation of Orders

  • Reason 2 Speedy Service
    Quick Communication

  • Reason 3 Friendly Customer Service provided
    by Native English Speakers

DEJAPAN Blog

  • Japanese Chocolate Culture on Valentine’s Day: A Complete Guide

    When you hear “Valentine’s Day,” what comes to mind? A day to give flowers to your partner? Or maybe exchanging gifts with someone special? For me…of course, it’s chocolate!! Yes, in Japan, Valentine’s Day is all about chocolate. And the way people enjoy it keeps evolving e...

    2026.02.03 Read More
  • What is Mercari Auctions: 8 Must-Know Tips for New Buyers

    What is Mercari Auctions? Mercari Auctions is one of Mercari’s most recent additions to their site features. As one of Japan’s top online flea markets, Mercari had primarily offered an avenue for individuals to sell items online with relative ease. But in January 2025, Mercari launched...

    2026.01.21 Read More
  • Year of the Horse Special: Top 10 Equine Anime Characters!!

    The year 2026 is the year of the horse! The Year of the Horse is a year about challenging yourself and finding opportunities on your own rather than waiting for them to happen. What better way is there to kick off the year with a list of the best, the most graceful, the most majestic equine ...

    2026.01.06 Read More
  • 5 Very “Japanese” Christmas Traditions You’ll Notice

    Happy Merry Christmas! Today is December 24th, Christmas Eve. How are you spending it? Enjoying some good food? Or counting down the hours until presents arrive? In Japan, Christmas isn’t really a religious holiday. Instead, it’s more of a seasonal event, and people enjoy it in all ...

    2025.12.24 Read More

Business Hours

February 2026

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PURCHASE TEAM

Every Day 9:00 AM - 6:00 PM (JST) Auction orders are processed 24/7.

Customer Service
& Warehouse TEAM

Monday - Friday 9:00 AM - 6:00 PM (JST) *Japanese national holidays excluded.

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