As always, thanks for shopping with DEJAPAN.
2019’s national holidays in Japan are:
For each weekday holiday, we’ll be out of the office.
Services available on national holidays:
・Items and auctions listed on the DEJAPAN site will be automatically be bought / bid on.
・Customer service (very limited).
Services we won’t be running on those days:
・International delivery. (Please make 2nd payment by 3pm Japan time on the day before the holiday)
・Item request service. The form will be open, but there's a much higher chance of request orders being delayed or cancelled. Please don’t send us time-sensitive requests.
Sellers (Rakuten, Yahoo! Auctions, etc.) may also be away on certain holidays, and that affects deliveries within Japan. Orders / transactions will be dealt with as normal from the next working day.
We appreciate your patience and understanding during these times.
- the DEJAPAN team