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2018/08/01 Information



Hi!

As always, thanks for shopping with DEJAPAN.



Over the Obon summer holidays in Japan, we’ll be out of the office.


This may mean you wait a little longer on orders, deliveries, and replies to messages.



Here's our schedule for those days:



2018/08/10 (FRI) - OPEN

2018/08/11 (SAT, Mountain Day) - CLOSED

2018/08/12 (SUN) - CLOSED

2018/08/13 (MON) - CLOSED

2018/08/14 (TUE) - CLOSED

2018/08/15 (WED) - CLOSED

2018/08/16 (THU) - OPEN



Services available during the holidays:



・Items and auctions will be automatically be bought / bid on.

・Customer service (very limited, please give us extra time to reply).


Services we won’t be running on 'closed' days:



・Item requests - those are processed manally, so they'll stay in the queue until we get back.

・International delivery. (Please make 2nd payment by 8/10 to ensure shipping before the holidays.)



Please also keep in mind that some sellers (Rakuten, Yahoo! Auctions) may also be on holiday, and this may affect delivery times within Japan. Orders / transactions / messages will be dealt with as normal from 8/16 on.


Have an awesome, fun and (we hope) sunburn-free summer!


- the DEJAPAN team.






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