As always, thanks for shopping with DEJAPAN.
Over the Obon summer holidays in Japan, we’ll be out of the office.
This may mean you wait a little longer on orders, deliveries, and replies to messages.
Here's our schedule for those days:
2018/08/10 (FRI) - OPEN
2018/08/11 (SAT, Mountain Day) - CLOSED
2018/08/12 (SUN) - CLOSED
2018/08/13 (MON) - CLOSED
2018/08/14 (TUE) - CLOSED
2018/08/15 (WED) - CLOSED
2018/08/16 (THU) - OPEN
Services available during the holidays:
・Items and auctions will be automatically be bought / bid on.
・Customer service (very limited, please give us extra time to reply).
Services we won’t be running on 'closed' days:
・Item requests - those are processed manally, so they'll stay in the queue until we get back.
・International delivery. (Please make 2nd payment by 8/10 to ensure shipping before the holidays.)
Please also keep in mind that some sellers (Rakuten, Yahoo! Auctions) may also be on holiday, and this may affect delivery times within Japan. Orders / transactions / messages will be dealt with as normal from 8/16 on.
Have an awesome, fun and (we hope) sunburn-free summer!
- the DEJAPAN team.