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2019/04/11 Information

Hi!


As always, thanks for shopping with DEJAPAN.


This year, the Golden Week holidays in Japan will last for 10 days!


BUT, we’re not gonna leave you waiting on items and replies that whole time.


DEJAPAN will be open from 9am-6pm Japan time on the following days.



Office team:


2019/04/27 (SAT) - CLOSED


2019/04/28 (SUN) - CLOSED


2019/04/29 (MON) - OPEN


2019/04/30 (TUES) - OPEN


2019/05/01 (WED) - OPEN


2019/05/02 (THURS) - OPEN


2019/05/03 (FRI) - OPEN


2019/05/04 (SAT) - CLOSED


2019/05/05 (SUN) - CLOSED


2019/05/06 (MON) - CLOSED



Warehouse team:


2019/04/27 (SAT) - CLOSED


2019/04/28 (SUN) - CLOSED


2019/04/29 (MON) - CLOSED


2019/04/30 (TUES) - OPEN


2019/05/01 (WED) - OPEN


2019/05/02 (THURS) - OPEN


2019/05/03 (FRI) - CLOSED


2019/05/04 (SAT) - CLOSED


2019/05/05 (SUN) - CLOSED


2019/05/06 (MON) - CLOSED



Services that’ll be running during the holidays:


・ Items and auctions on the DEJAPAN website will automatically be bought / bid on.


・ Item request service. (Please keep in mind sellers may take longer to respond.)


・ Customer service (4/29 – 5/3 only).



Services we won’t be running:


・ Item consolidation and packing (4/30-5/2 only).


・ International delivery. (4/30-5/2 only).


To ensure shipping before the holidays, please make your 2nd payment by 3pm Japan time on 4/26.



Sellers on Rakuten, Yahoo! Auctions, etc. may also be away for the holidays (far more likely over Golden Week), and that will affect deliveries within Japan. International shipping will be dealt with as normal from 5/7 onwards.



Have yourself a great Golden Week (and a half).



Thanks again,


- the DEJAPAN team



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