Privacy Policy

Last updated: 2023.06.27

  • Overview

    We are committed to the protection of our customers’ personal information.
    This policy explains how DEJAPAN uses information collected during the use of our site/services.

    By accessing or using our site, users consent to our collection and use of their information as set forth in this Privacy Policy.

  • Definition of Personal Information

    Personal information is defined as any information which could identify a customer, including:

    • First and last name
    • Username
    • Email address
    • Address
    • Date of birth
    • Gender
    • Phone number
    • Payment information
    • Purchase history
  • Use of Personal Information

    DEJAPAN may use any customer’s information for the following purposes:

    • 1. Managing accounts and processing purchases
    • 2. Calculating shipping and optional charges
    • 3. Sending order confirmation, shipping, and payment emails
    • 4. Providing news and updates about the service by email
    • 5. Compiling and distributing our newsletter
    • 6. Contacting users about their transactions
    • 7. Analyzing customer data for service improvements
  • Sharing of Personal Information

    DEJAPAN will never share a customer’s personal information without their permission, except when required by law.

    Where approved, customer information may be shared in order to:

    • 1. Provide more information to our partner companies
    • 2. Comply with Japanese laws and regulations
    • 3. Comply with laws and regulations in the user's country
    • 4. Comply with regional personal information laws
    • 5. Handle payment and delivery processes
    • 6. Ensure that packages pass through Japanese customs inspections
    • 7. Facilitate a company merger or business transfer
  • Cookies

    Data known as cookies are sent to users’ devices when they visit our website. These cookies are used to identify and register the device, which helps improve user experience and tailor pages and results to users’ preferences. In the device’s browser settings, users can choose not to receive cookies, but this may affect how certain pages and search results are displayed.

  • Changes and Updates to Our Policies

    DEJAPAN reserves the right to update, amend, or modify any part of this Privacy Policy at our sole discretion, without notice. It is the user’s responsibility to check our website periodically for changes. Continued use of our service or access to our website following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.