Fees and Charges
You will make 2 separate payments when ordering from DEJAPAN.
Arrival at Warehouse
Shipment to You
|1st Payment||2nd Payment|
Your 1st payment will include only the total item price.
For Request Form orders, please enter the item price including tax (usually written as “税込”).
Don’t worry if you aren’t sure about this; we can charge any missing tax during your 2nd Payment in Other Payment Fees.
Your 2nd Payment will include the following:
|Other Payment Fees*|
|Shipping Fee to Us||Shipping Fee to You|
There are two separate shipping fees for each order: shipping from the seller to us, and shipping from us to you.
Shipping Fee to Us
This fee covers shipping the item from the seller to our warehouse.
This fee will vary depending on which shipping method the seller chooses to use.
If you want to know the estimated shipping fee to our warehouse for a specific item, please feel free to contact us!
For items 3,000 JPY or over from the following sites, our purchase team will ask the seller to change
the shipping method to one that offers tracking and insurance,
if not already available by default.
Shipping Fee to You
This fee covers shipping the item from our warehouse to your chosen address.
This fee will vary depending on which shipping method you choose.
Please see our Shipping to You page for more information.
This is the fee you pay to consolidate multiple orders for shipping to you, at a rate of 100 JPY per Item URL.
Please see our Consolidation Service page for more information
This is the fee you pay depending on which packing option you choose.
Standard Packing - 0 JPY
Protective Packing - 1,000 JPY
Please see our Packing Options page for more information
We offer free storage for 45 calendar days after an order arrives.
After that, each order is charged 100 JPY per day for additional storage.
Storage fees continue to accumulate until you complete the 2nd payment checkout.
Other Payment Fees
The following fees only apply to orders from certain websites/sellers.
10% Japanese Sales Tax
The 10% Japanese sales tax is charged separately from item price by Yahoo! Auctions sellers who also run physical stores in Japan.
The fee is equal to 10% of the item’s price.
*We may also include this charge for Request Form items if you entered the item price without tax during your 1st payment checkout.
Bank Transfer Fee
Some sellers require payment via bank transfer.
In these cases, a bank transfer fee applies. Depending on the bank used by the seller, this is usually between 300 and 500 JPY.
Handling Fees (for Online Flea Markets)
For Mercari and PayPay Flea Market, there are some extra steps needed to process orders.
Because of this, a 200 JPY per URL handling fee is charged for Mercari items, and a 500 JPY per URL handling fee is charged for PayPay Flea Market items.
Daibiki (Payment-on-Arrival) Fee
Some sellers don’t accept payment by credit card or bank transfer.
In these cases, we must pay for the item and its domestic shipping fee (shipping to us) when it arrives at our warehouse.
The fee associated with this (called a daibiki fee) is usually between 300 and 500 JPY.
Convenience Store Pickup Fee
For items that require pickup at a convenience store, we charge a fee of 500 JPY.
Special Service Fees
Photo Fee - 100 JPY per PhotoYou can request a photo of your items once they arrive at the warehouse. Items from different orders cannot be included in the same photo.
Question Fee - 100 JPY per QuestionWe can ask sellers on certain sites questions on your behalf.
Price Negotiation Fee - 100 JPY per OfferWe can negotiate the price of an item on your behalf. This is only available for Mercari, Rakuma/Fril, and PayPay Flea Market.
Digital Item Fee - 10% of the Item PriceYou can order digital items, such as PDF files or serial codes.