You will make 2 separate payments when ordering from DEJAPAN.

Your 1st payment will include only the total item price.
For Request Form orders, please enter the item price including tax (usually written as “税込”).
Don’t worry if you aren’t sure about this; we can charge any missing tax during your 2nd Payment in Other Payment Fees.

Your 2nd Payment will include the following:

There are two separate shipping fees for each order: shipping from the seller to us, and shipping from us to you.

This fee covers shipping the item from the seller to our warehouse.

This fee will vary depending on which shipping method the seller chooses to use.

If you want to know the estimated shipping fee to our warehouse for a specific item, please feel free to contact us!

This fee covers shipping the item from our warehouse to your chosen address.

This fee will vary depending on which shipping method you choose.

Please see our Shipping to You page for more information.

This is the fee you pay to consolidate multiple orders for shipping to you, at a rate of 100 JPY per Item URL.

Please see our Consolidation Service page for more information

This is the fee you pay depending on which packing option you choose.

• Standard Packing - 0 JPY

• Protective Packing - 1,000 JPY

Please see our Packing Options page for more information

We offer free storage for 45 calendar days after an order arrives.
After that, each order is charged 100 JPY per day for additional storage.
Storage fees continue to accumulate until you complete the 2nd payment checkout.

The following fees only apply to orders from certain websites/sellers.

The 10% Japanese sales tax is charged separately from item price by Yahoo! Auctions sellers who also run physical stores in Japan.

The fee is equal to 10% of the item’s price.

*We may also include this charge for Request Form items if you entered the item price without tax during your 1st payment checkout.

Some sellers require payment via bank transfer.

In these cases, a bank transfer fee applies. Depending on the bank used by the seller, this is usually between 300 and 500 JPY.

For Mercari and PayPay Flea Market, there are some extra steps needed to process orders.

Because of this, a 200 JPY per URL handling fee is charged for Mercari items, and a 500 JPY per URL handling fee is charged for PayPay Flea Market items.

Some sellers don’t accept payment by credit card or bank transfer.

In these cases, we must pay for the item and its domestic shipping fee (shipping to us) when it arrives at our warehouse.

The fee associated with this (called a daibiki fee) is usually between 300 and 500 JPY.

For items that require pickup at a convenience store, we charge a fee of 500 JPY.

• Photo Fee - 100 JPY per Photo

  You can request a photo of your items once they arrive at the warehouse. Items from different orders cannot be included in the same photo.

• Question Fee - 100 JPY per Question

  We can ask sellers on certain sites questions on your behalf.

• Price Negotiation Fee - 100 JPY per Offer

  We can negotiate the price of an item on your behalf. This is only available for Mercari, Rakuma/Fril, and PayPay Flea Market.

• Digital Item Fee - 10% of the Item Price

  You can order digital items, such as PDF files or serial codes.