News & Announcements
【Holiday】 8/12 - 8/15 Obon
2024.08.02
Hey DEJAPAN Fans!
We hope you're staying cool! It's almost time for Obon in Japan, so mark your calendars!
The Customer Service and Warehouse Teams will be out of the office on Monday to Thursday, August 12th - 15th (JST) for Obon holiday!
The Purchase Team will still be working, so feel free to bid and order!
---
【Additional Information about the Obon Holiday】
DEJAPAN’s Obon holiday runs from August 12th to 15th.
However, many Japanese retail and shipping companies tend to extend their break, possibly resulting in up to 9 days off. This may cause delays in order processing and shipping. We appreciate your patience, as your items might take longer to arrive.
Please be aware that our warehouse operations may also experience delays due to the holiday. We cannot guarantee that any specific parcel will arrive before the holiday season begins, as there may be delays in export procedures, shipping, and import processes.
To avoid accumulating storage fees, and to improve the chances of an earlier delivery, we strongly recommend consolidating any items in storage by August 5th (JST) and completing the second payment by August 7th (JST).
We will continue with our usual pace post-holiday, but we appreciate your understanding of any potential delays!