Hey DEJAPAN Fans!

We regret to announce that Japan Post has changed their rules regarding shipments containing lithium batteries (i.e. batteries for laptops, digital cameras, etc.) to certain countries.

As of November 15th, 2024, we can no longer send parcels containing lithium batteries to the following countries via EMS or Air Mail.

• The United Kingdom

• Kazakhstan

• Kenya

• Serbia

• Tunisia

• Portugal

• Romania

All parcels containing lithium batteries bound for these countries can only be sent via Surface Mail, UPS, or DHL.

If a customer wishes to discard any lithium batteries included with their items, they may contact us before requesting consolidation to do so.

This change does not apply to items containing button batteries (i.e. batteries for watches) or alkaline batteries (i.e. batteries used in flashlights or toys), which can still be shipped via Japan Post methods to these countries.

We apologize for any inconvenience caused.

We will continue to make updates if there are any further changes.

For more information, please see the announcement on Japan Post’s site: https://www.post.japanpost.jp/int/information/2024/1115_01.html

If you have any questions, please feel free to email us at contact@dejapan.com.