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Sales business operator

JABLE Co., Ltd.

General Operations Manager

Fukai Jun

Address

Access Tanimachi 7F, 9-1-18, Tanimachi, Chuo-ku, Osaka-city, Osaka, 542-0012, Japan
1-6-1, Hirano-Nishi, Hirano-ku, Osaka city, Osaka, 547-0033, Japan

Contact

Contact here

Business hours and holidays

Operating hours: 9 AM - 6 PM (JST) *Not including weekends and holidays

Service

Proxy Bid and Buy Service

Service Fees

Listed on the Fees and charges page.

Charges

  • Sales Price
  • Plan fee
  • Packing option fee
  • Consolidation fee
  • Payment fee
  • Domestic delivery
  • International delivery
  • Other additional surcharges (if necessary)

Payment

The total cost of your order is split into 2 payments: 1st and 2nd.
1st payment: Paid when you order or win an item. This is the item's cost + plan charge or packing option charge if chosen.
2nd payment: Paid when the item arrives at our warehouse. Includes your package combination fee, domestic delivery charge, international delivery charge, and any/all other optional and additional charges.

Payment methods

  • Credit card(VISA/MASTER CARD/JCB/AMERICAN EXPRESS/DINERS CLUB)
  • PayPal
  • DEJ Points
  • DEJ Coupons

Delivery

Check the status of your orders and packages on 'My Page'.
It's not currently possible to specify a delivery date and time.
We ship orders on receipt of the 2nd payment.

Shipping Limitations

Weight Limit: 30kg. This applies to ALL orders.

*If the size and weight exceed max delivery limits, we'll split the package up before shipping. (Separate fees apply for additional packages.)

Returns

As a general rule, we do not give refunds on any successful orders. Failed bids (1st payment) will be refunded.

In the case of damage

Please contact us within 7 days of package arrival via contact@dejapan.com