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How DEJAPAN works
We bid on and buy items on your behalf, and ship them directly to you!
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011st PaymentPayment for Your
Order/Bid -
02Order CompleteYou'll be notified
once your order
is processed. -
03Arrival at WarehouseYour order will be
inspected and
stored safely
at our warehouse. -
04Packing RequestYou'll combine
your orders. -
05Packing CompleteYou’ll be notified
once your parcel
has been packed. -
062nd PaymentPayment for
Shipping & Fees -
07Shipment to YouYour parcel
is on its way!
Why DEJAPAN?
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Reason 1 0% Service Fee
No Commission -
Reason 2 Speedy Service
Quick Communication -
Reason 3 Friendly Customer Service provided
by Native English Speakers
DEJAPAN Blog
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A Step-by-Step Guide: Asking Questions And Negotiating Prices
Hi DEJAPAN fans!
Did you know that you are able to ask questions or negotiate item prices with sellers from Flea Market sites (like Mercari, Rakuten Rakuma, and Yahoo Flea Market)?
For a non-refundable 100 JPY fee, we can help ask a question or try to negotiate up to 20% of...
2025.07.10 Read More -
My Animal Crossing Goods Collection – Now Available with DEJAPAN!
Recently, we’ve seen an increase in orders for Animal Crossing merchandise. So today, we’d like to introduce one of the cutest and most customizable products we’ve handled: the “My Animal Crossing Goods Collection!”
What Is the “My...
2025.07.08 Read More -
An Introduction to Japanese Skincare (from real Japanese people)
Japan is known for having some of the best cosmetic products in the world – especially skincare. And it’s easy to understand why. Japanese skincare has always emphasized using gentle ingredients, time-tested research, and tried-and-true formulations to create that classic, plump mo...
2025.06.25 Read More
Business Hours
July 2025
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PURCHASE TEAM
Every Day 9:00 AM - 6:00 PM (JST) Auction orders are processed 24/7.
Customer Service
& Warehouse TEAM
Monday - Friday 9:00 AM - 6:00 PM (JST) *Japanese national holidays excluded.