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How DEJAPAN works

We bid on and buy items on your behalf, and ship them directly to you!

Here's what to expect next:
  • 01

    1st PaymentPayment for Your
    Order/Bid

  • 02

    Order CompleteYou'll be notified
    once your order
    is processed.

  • 03

    Arrival at WarehouseYour order will be
    inspected and
    stored safely
    at our warehouse.

  • 04

    Packing RequestYou'll combine
    your orders.

  • 05

    Packing CompleteYou’ll be notified
    once your parcel
    has been packed.

  • 06

    2nd PaymentPayment for
    Shipping & Fees

  • 07

    Shipment to YouYour parcel
    is on its way!

Why DEJAPAN?

  • Reason 1 0% Service Fee
    No Commission

  • Reason 2 Speedy Service
    Quick Communication

  • Reason 3 Friendly Customer Service provided
    by Native English Speakers

DEJAPAN Blog

  • How to File Claims for Damaged and Lost Parcels

    You were all excited to get your items that you’ve patiently waited for, and the worst has happened…

    Your item has finally arrived…but it’s damaged.
    Or worse yet…your package NEVER arrived.

    What do you do in such a situation?
    What can you do?

    We...

    2025.05.22 Read More
  • How To Avoid Flea Market Scams! (Trading Card Edition)

    Recently, there has been an increase in scams and fraudulent listings on Yahoo! Auctions and flea market sites (such as Mercari, Rakuten Rakuma, and Yahoo! Flea Market) targeting proxy sites like us. Scams on flea markets are constantly changing, ranging from fake listings that claim to offer ...

    2025.01.24 Read More
  • 【AoT Merch Alert】Eren, Jean, Levi, and Hange in Dog Costumes?!

    Attack on Titan is finally, really, actually coming to an end! (We promise this time!) 

    The countdown to Season 4 Part 3 (part 2) will finally come to an end on November 4th, 2023, and it will be bittersweet to hear “Under the Tree” for the last time. This incredible anime has b...

    2023.10.09 Read More

Business Hours

May 2025

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PURCHASE TEAM

Every Day 9:00 AM - 6:00 PM (JST) Auction orders are processed 24/7.

Customer Service
& Warehouse TEAM

Monday - Friday 9:00 AM - 6:00 PM (JST) *Japanese national holidays excluded.

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