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How DEJAPAN works
We bid on and buy items on your behalf, and ship them directly to you!
-
01
1st PaymentPayment for Your
Order/Bid -
02
Order CompleteYou'll be notified
once your order
is processed. -
03
Arrival at WarehouseYour order will be
inspected and
stored safely
at our warehouse. -
04
Packing RequestYou'll combine
your orders. -
05
Packing CompleteYou’ll be notified
once your parcel
has been packed. -
06
2nd PaymentPayment for
Shipping & Fees -
07
Shipment to YouYour parcel
is on its way!
Why DEJAPAN?
-
Reason 1 0% Service Fee
No Commission -
Reason 2 Speedy Service
Quick Communication -
Reason 3 Friendly Customer Service provided
by Native English Speakers
DEJAPAN Blog
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The DEJAPAN Renewal Festival
Hey DEJAPAN Fans!
We’re so excited to announce the launch of our new and improved site, going live on August 1st, 2023! To celebrate, we’re running an entire MONTH of special promotions, called the DEJAPAN Renewal Fe...2023.07.28 Read More -
Introducing the New and Improved DEJAPAN!
Introduction
Hey DEJAPAN Fans!
We’re so excited to announce that DEJAPAN is getting a major makeover! We’ve been secretly working really hard over the last year to get this ready, and we’re finally ready to unveil the ...
2023.07.28 Read More -
The Best Japanese Sites to Buy Ensemble Stars!! Merch
What’s Ensemble Stars!!?
Ensemble Stars!! (two exclamation points) refers to two separate mobile games, both released on March 9th, 2020. Ensemble Stars!! Basic is an updated version of the original Ensemble Stars! (one exclamation point) idol management m...
2023.04.18 Read More
Business Hours
September 2023
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
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27 | 28 | 29 | 30 | 31 | 1 | 2 |
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10 | 11 | 12 | 13 | 14 | 15 | 16 |
17 | 18 09.18 Respect For the Elderly Day: Customer Service and Warehouse Teams Offline | 19 | 20 | 21 | 22 | 23 |
24 | 25 | 26 | 27 | 28 | 29 | 30 |
1 | 2 | 3 | 4 | 5 | 6 | 7 |
PURCHASE TEAM

Every Day 9:00 AM - 6:00 PM (JST) Auction orders are processed 24/7.
Customer Service
& Warehouse TEAM

Monday - Friday 9:00 AM - 6:00 PM (JST) *Japanese national holidays excluded.