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How DEJAPAN works

We bid on and buy items on your behalf, and ship them directly to you!

Here's what to expect next:
  • 01

    1st PaymentPayment for Your
    Order/Bid

  • 02

    Order CompleteYou'll be notified
    once your order
    is processed.

  • 03

    Arrival at WarehouseYour order will be
    inspected and
    stored safely
    at our warehouse.

  • 04

    Packing RequestYou'll combine
    your orders.

  • 05

    Packing CompleteYou’ll be notified
    once your parcel
    has been packed.

  • 06

    2nd PaymentPayment for
    Shipping & Fees

  • 07

    Shipment to YouYour parcel
    is on its way!

Why DEJAPAN?

  • Reason 1 Low Service Fee
    Free Consolidation of Orders

  • Reason 2 Speedy Service
    Quick Communication

  • Reason 3 Friendly Customer Service provided
    by Native English Speakers

DEJAPAN Blog

  • How to Stay Cozy This Winter: The Japanese Way

    The winter season has hit Japan, which means…it’s time to bring out all the heating products! Japanese homes and buildings get rather cold (no central heating here). But that doesn’t mean the Japanese are freezing! No, the Japanese definitely know how to ...

    2025.12.10 Read More
  • 5 Ways to Do Oshikatsu: Stan Your Favourite Fandoms

    What is Oshikatsu?  Oshi (推し) – means the person or thing you wish to support

    Katsu (活) – means activity (as seen on our blog about Nuikatsu!)

    An Oshi can be a real person, like an idol, actor/actress, or athlete, or a character from an anime, manga, or v...

    2025.11.25 Read More
  • Top 5 DAISO Japan Products That Make Everyday Life Better

    Have you ever heard of DAISO? It’s Japan’s famous 100-yen store, where you’ll find yourself saying, “Wait, this is only 100 JPY?!” over and over again. From household goods and stationery to kitchen tools, cleaning items, snacks, and even cosmetics—DAISO has everything you could ev...

    2025.11.11 Read More
  • Autumn Appetites: Japan’s Favorite Fall Flavors (That You Can Try, Too!)

    Fall is one of the most aesthetically recognizable seasons out there. The leaves turn striking shades of burnt orange and vermillion, the fragrant smell of cinnamon wafts in the air, and pumpkins litter every open surface in sight. It’s a magical time of year for many of us. Not to men...

    2025.10.28 Read More

Business Hours

December 2025

SunMonTueWedThuFriSat
30123456
78910111213
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282930
12.30
Holiday: Out of Office (Purchase Team Operating as Usual)
31
12.31
Holiday: Out of Office (Purchase Team Operating as Usual)
123
45678910

PURCHASE TEAM

Every Day 9:00 AM - 6:00 PM (JST) Auction orders are processed 24/7.

Customer Service
& Warehouse TEAM

Monday - Friday 9:00 AM - 6:00 PM (JST) *Japanese national holidays excluded.

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