News & Announcements
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2025.06.09【IMPORTANT】Regarding Price Differences
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2025.05.30【IMPORTANT】 ICOD Fee Charge on UPS Parcels to the USA
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2025.05.02【UPDATE】 Restriction Lifted! – DHL Shipments to the United States
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2025.04.22【IMPORTANT】 Regarding DHL Shipments to the United States
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2025.04.16【HOLIDAY】 4/28-5/6 Golden Week
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How DEJAPAN works
We bid on and buy items on your behalf, and ship them directly to you!
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011st PaymentPayment for Your
Order/Bid -
02Order CompleteYou'll be notified
once your order
is processed. -
03Arrival at WarehouseYour order will be
inspected and
stored safely
at our warehouse. -
04Packing RequestYou'll combine
your orders. -
05Packing CompleteYou’ll be notified
once your parcel
has been packed. -
062nd PaymentPayment for
Shipping & Fees -
07Shipment to YouYour parcel
is on its way!
Why DEJAPAN?
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Reason 1 0% Service Fee
No Commission -
Reason 2 Speedy Service
Quick Communication -
Reason 3 Friendly Customer Service provided
by Native English Speakers
DEJAPAN Blog
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How to File Claims for Damaged and Lost Parcels
You were all excited to get your items that you’ve patiently waited for, and the worst has happened…
Your item has finally arrived…but it’s damaged.
Or worse yet…your package NEVER arrived.What do you do in such a situation?
What can you do?We...
2025.05.22 Read More -
How To Avoid Flea Market Scams! (Trading Card Edition)
Recently, there has been an increase in scams and fraudulent listings on Yahoo! Auctions and flea market sites (such as Mercari, Rakuten Rakuma, and Yahoo! Flea Market) targeting proxy sites like us. Scams on flea markets are constantly changing, ranging from fake listings that claim to offer ...
2025.01.24 Read More -
【AoT Merch Alert】Eren, Jean, Levi, and Hange in Dog Costumes?!
Attack on Titan is finally, really, actually coming to an end! (We promise this time!)
The countdown to Season 4 Part 3 (part 2) will finally come to an end on November 4th, 2023, and it will be bittersweet to hear “Under the Tree” for the last time. This incredible anime has b...
2023.10.09 Read More
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PURCHASE TEAM
Every Day 9:00 AM - 6:00 PM (JST) Auction orders are processed 24/7.
Customer Service
& Warehouse TEAM
Monday - Friday 9:00 AM - 6:00 PM (JST) *Japanese national holidays excluded.