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How DEJAPAN works

We bid on and buy items on your behalf, and ship them directly to you!

Here's what to expect next:
  • 01

    1st PaymentPayment for Your
    Order/Bid

  • 02

    Order CompleteYou'll be notified
    once your order
    is processed.

  • 03

    Arrival at WarehouseYour order will be
    inspected and
    stored safely
    at our warehouse.

  • 04

    Packing RequestYou'll combine
    your orders.

  • 05

    Packing CompleteYou’ll be notified
    once your parcel
    has been packed.

  • 06

    2nd PaymentPayment for
    Shipping & Fees

  • 07

    Shipment to YouYour parcel
    is on its way!

Why DEJAPAN?

  • Reason 1 0% Service Fee
    No Commission

  • Reason 2 Speedy Service
    Quick Communication

  • Reason 3 Friendly Customer Service provided
    by Native English Speakers

DEJAPAN Blog

  • The DEJAPAN Renewal Festival

    Hey DEJAPAN Fans! 


    We’re so excited to announce the launch of our new and improved site, going live on August 1st, 2023! To celebrate, we’re running an entire MONTH of special promotions, called the DEJAPAN Renewal Fe...

    2023.07.28 Read More
  • Introducing the New and Improved DEJAPAN!

    Introduction

    Hey DEJAPAN Fans!

    We’re so excited to announce that DEJAPAN is getting a major makeover! We’ve been secretly working really hard over the last year to get this ready, and we’re finally ready to unveil the ...

    2023.07.28 Read More
  • The Best Japanese Sites to Buy Ensemble Stars!! Merch

    What’s Ensemble Stars!!?

    Ensemble Stars!! (two exclamation points) refers to two separate mobile games, both released on March 9th, 2020. Ensemble Stars!! Basic is an updated version of the original Ensemble Stars! (one exclamation point) idol management m...

    2023.04.18 Read More

Business Hours

October 2023

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PURCHASE TEAM

Every Day 9:00 AM - 6:00 PM (JST) Auction orders are processed 24/7.

Customer Service
& Warehouse TEAM

Monday - Friday 9:00 AM - 6:00 PM (JST) *Japanese national holidays excluded.

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