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How DEJAPAN works

We bid on and buy items on your behalf, and ship them directly to you!

Here's what to expect next:
  • 01

    1st PaymentPayment for Your
    Order/Bid

  • 02

    Order CompleteYou'll be notified
    once your order
    is processed.

  • 03

    Arrival at WarehouseYour order will be
    inspected and
    stored safely
    at our warehouse.

  • 04

    Packing RequestYou'll combine
    your orders.

  • 05

    Packing CompleteYou’ll be notified
    once your parcel
    has been packed.

  • 06

    2nd PaymentPayment for
    Shipping & Fees

  • 07

    Shipment to YouYour parcel
    is on its way!

Why DEJAPAN?

  • Reason 1 0% Service Fee
    No Commission

  • Reason 2 Speedy Service
    Quick Communication

  • Reason 3 Friendly Customer Service provided
    by Native English Speakers

DEJAPAN Blog

  • 【AoT Merch Alert】Eren, Jean, Levi, and Hange in Dog Costumes?!

    Attack on Titan is finally, really, actually coming to an end! (We promise this time!) 

    The countdown to Season 4 Part 3 (part 2) will finally come to an end on November 4th, 2023, and it will be bittersweet to hear “Under the Tree” for the last time. This incredible anime has b...

    2023.10.09 Read More
  • The DEJAPAN Renewal Festival

    Hey DEJAPAN Fans! 


    We’re so excited to announce the launch of our new and improved site, going live on August 1st, 2023! To celebrate, we’re running an entire MONTH of special promotions, called the DEJAPAN Renewal Fe...

    2023.07.28 Read More
  • Introducing the New and Improved DEJAPAN!

    Introduction

    Hey DEJAPAN Fans!

    We’re so excited to announce that DEJAPAN is getting a major makeover! We’ve been secretly working really hard over the last year to get this ready, and we’re finally ready to unveil the ...

    2023.07.28 Read More

Business Hours

March 2024

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Spring Equinox Day - CS and Warehouse Teams OFFLINE
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PURCHASE TEAM

Every Day 9:00 AM - 6:00 PM (JST) Auction orders are processed 24/7.

Customer Service
& Warehouse TEAM

Monday - Friday 9:00 AM - 6:00 PM (JST) *Japanese national holidays excluded.

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